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PRIVACY POLICY

Last updated: February 21, 2026

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INNA ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

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1. Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Shipping address

  • Order details

  • Any additional information you provide through our order form or contact form

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This information is collected when you:

  • Submit an order request

  • Contact us via email or website forms

  • Subscribe to our newsletter (if applicable)

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2. How We Use Your Information

We use your information to:

  • Process and manage orders

  • Communicate with you regarding your purchase

  • Provide payment instructions

  • Respond to inquiries

  • Improve our website and services

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We do not sell, rent, or trade your personal information.

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3. Payment Information

Payments are processed via e-transfer.
We do not collect or store banking information on our website.

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4. Third-Party Services

We use third-party services to operate our website and collect order information, including:

  • Wix (website hosting)

  • Google Forms (order submissions)

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These platforms may collect data in accordance with their own privacy policies.

We encourage you to review their privacy practices for more information.

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5. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support advertising efforts.

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Cookies may collect non-personal information such as browser type, device type, pages visited, and interactions on the website.

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You can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect certain website functionality.

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6. Tracking & Advertising Technologies

We may use tracking technologies, including the Meta Pixel (Facebook and Instagram) and the Pinterest Tag, to understand how visitors interact with our website and to measure the effectiveness of our marketing.

These tools may collect information such as:

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  • Pages visited

  • Actions taken on the website

  • Device information

  • Browser type

  • IP address

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This information may be used to:

  • Analyze website traffic

  • Improve user experience

  • Deliver relevant advertisements on platforms such as Facebook, Instagram, and Pinterest

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These tracking technologies may use cookies or similar technologies.

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You can control the use of cookies through your browser settings. You may also manage ad preferences directly through your Facebook, Instagram, or Pinterest account settings.

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We do not receive access to your personal social media accounts.

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7. Data Storage & Security

We take reasonable measures to protect your personal information.

Order information collected through Google Forms is stored securely within Google’s systems. Website data is hosted through Wix.

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While we strive to protect your data, no method of transmission over the internet is 100% secure.

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8. Data Retention

We retain personal information only as long as necessary to fulfill orders, maintain records, and comply with legal obligations.

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9. Your Rights

If you would like to access, correct, or request deletion of your personal information, please contact us using the details below.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

 

11. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact: hello.innastudio@gmail.com


INNA
Ontario, Canada

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